Legal
Privacy Policy
This policy explains what information LUCID collects, why, and how we protect it.
Last updated: August 2026
Information we collect
- ·Account details: your name and email address
- ·Order details: shipping address, phone number, and items purchased
- ·Payment: processed securely by Razorpay — we never see or store your card details
- ·Usage data: basic analytics such as pages viewed, to improve the store
How we use your information
- ·To process, fulfil, and deliver your orders
- ·To send order updates and respond to your queries
- ·To improve our products, website, and experience
- ·To send occasional updates — only if you opt in
Sharing
We share your information only with the partners needed to fulfil your order — our courier for delivery and Razorpay for payments. We do not sell your personal data to anyone.
Cookies
We use essential cookies to keep you signed in and remember your cart, plus limited analytics cookies to understand how the store is used. You can control cookies through your browser settings.
Data security & your rights
Your data is transmitted over secure, encrypted connections and access is limited to what's needed to run the store. You may ask us to access, correct, or delete your personal data at any time.
To exercise any of these rights, contact us at Instagram @24_lucid_24 or +91 8144299285.